TrueLink

IT built for the realities of the energy industry.

Energy organizations run on uptime, safety, and speed.

TrueLink is the accountable technology partner for energy companies, working alongside your team so your people, field crews, and vendors can stay focused on operations instead of IT problems.

Person working in a control room overlooking an Oil and gas field with IT support icons overlaid on the image.

What energy teams are up against

Energy companies depend on technology that is available, secure, and predictable, often across offices, field locations, and a long list of vendors. When ownership is unclear, small issues turn into downtime, risk, and cost.

Distributed teams and remote sites

Head office, field offices, and job sites all need reliable access to the same systems and data, wherever people are working.

Cybersecurity with real consequences

A breach can disrupt operations, expose sensitive data, and damage trust with partners and regulators.

Cost swings and tight budgets

When commodity prices and project timelines move, IT spending needs to stay predictable instead of adding another variable.

Too many vendors, no clear owner

Software, telecom, and equipment suppliers each cover a piece. Without one accountable owner, problems fall between them.

Devices in the field

Laptops and phones travel to job sites, vehicles, and remote locations. Lost or stolen equipment needs a fast, secure response.

Documents and data that must be right

Drawings, reports, and project records must be current, controlled, and available to the right people at the right time.

How TrueLink supports energy organizations

One partner across the technology your teams rely on every day.

Cybersecurity

Layered protection, monitoring, and clear response plans that reduce the risk of disruption to your operations.

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Data Protection

Backups and recovery that keep project data, records, and business systems safe, so you can recover quickly when something goes wrong.

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IT Support

Responsive help for office and field teams, with a 30-minute response for high-priority issues.

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Systems Administration

Microsoft 365, user access, and core systems managed consistently, so your people can log in and get to work.

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Hardware Lifecycle Services

Devices ordered, set up, secured, replaced, and retired on a plan, including fast replacement when equipment is lost or damaged.

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Cloud Solutions

Cloud services chosen and managed to fit how your teams actually work, with clear ownership and predictable costs.

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A clear plan, with an owner for every fix.

Every engagement starts with facts. We measure where you stand, fix what matters first, and prove the results, so leadership always knows where things stand and why recommendations are being made.

Know where you stand. Fix what matters first. Prove it worked.

  1. Establish the baseline. An independent penetration test shows exactly where you stand.
  2. Close the gaps. We fix issues in order of risk and business priority, and each fix has a clear owner.
  3. Prove the progress. A second independent test measures the results against the baseline.

The numbers that matter

$7.11MAverage Canadian breach
2012Serving businesses since
23Organizations supported
30 minHigh-priority response

Case Study

Courser Energy Ltd.

A Stolen Laptop. Protected Data. Back to Business.

Challenge

When a company laptop was stolen during a vehicle break-in, the priority was immediate: protect company information and get the employee operational again.

What We Did

The device was encrypted and protected. TrueLink prepared a replacement and restored the user’s profile so they could get back to work. 

Result

A replacement device was shipped with the restored profile in less than 48 hours, turning a potentially serious security and productivity issue into a controlled recovery.

Testimonial

“Our company has been with TrueLink since it was first founded. When my vehicle was broken into and my laptop stolen, I knew my company data was secure. In less than two business days my device was replaced and set up, allowing me to focus on my business.”

Rachelle BernardCourser Energy Ltd.

Integration Through Collaboration.

What you can count on

Based in Calgary, Alberta, TrueLink supports organizations across Canada. One partner. Clear accountability.

  • Every technician is a TrueLink employee.
  • Pricing is a fixed monthly retainer with no per-ticket fees.
  • Clients get one point of accountability.

Let tech support your operations, not distract from them

We provide the guidance, accountability, and strategic leadership to keep your technology moving in the right direction.

Strategic IT Leadership. Greater Clarity. Better Business Outcomes.

Main Office

587-323-9001
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Helpdesk

587-205-HELP (4357)
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Business Hours

Monday - Friday: 8am - 5pm